I have worked for Capital One and they are the biggest scamers in the world. The whole company is about money and only about money. For those of you who are trying to credit limit increases, good luck with that. When you call and ask for a credit limit increase, Capital One is not making a decison based on your payment history or anything else they tell you. It's all based on a computer. The computer makes that descison for Capital One. You knows its a computer generated answer because people who have had their card for a couple of months and only made one payment on time get a $1,000 increase while those customers who have had their card for several years are still sitting there with a $300 credit line. Capital One is a scam and are only out to get people's money. Then on top of that they charge you all these fees. CAPITAL ONE SHOULD NO NEEDS TO BE OUT OF BUSINESS!!!!

I have the same situation as most other people..I specifically applied for a card that has NO ANNUAL FEE and they still ended up charging me the fee because according to them I had to "read the fine print" when applying for the card I specifically chose the one tht said no annual fee in big letters. I had the card for a year and paid all my balances off in full too! they are all bullshit and when I asked to speak to their supervisor they were being very rude and talked to me like I'm stupid or something. I will be closing my account.

Do not deal with them.

They have charged membership fees on my card, but while I have applied for card I was promised to not charge any membership and annual fees.

I talked to their customer care and asked to revert the charges but they denied to do this. Huh They are not good company to deal with.

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They are the worst credit people to deal with. They are not friendly. They ad new more expensive charges to your accounts. Change the deal constantly. Wont let you out !!! They may give you a chance but you sure do pay for it !!!

I was also in the military and am going to court to get them to remove delinquencies they placed on my credit while I was in Iraq! ALL MILITARY STAY AWAY!

I was on active duty with the Marines in 2007. Capital one has placed negative marks on my credit reports and now refuses to remove them, because I didn't make a payment while conducting operations overseas. This company is trash and not veteran or military friendly all my brothers in arms STAY AWAY!

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If you're responsible with your money and don't carry a balance, Capital One is the place to get a Visa card. The rewards are amazing. I have earned nearly $400 cash back in just six months! I always pay off my balance each month on time, so there is no interest or fees. I'm getting paid to spend my money, and I love it! Now Capital One is introducing a high yield checking account with 5X the national interest for one year. I'll be opening one up this week.

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I've been a Capital One member for many, many years and really liked them. On Oct 11, I got my bill with a $29 fee, as usual. I am now not working so called them to get a card without a fee. Turns out, I could get a BETTER card with no fee...but they would not return my $29. They gave me 1500 miles ($15 value). But refused to return the fee which was only posted 13 days before. If I CANCELLED the card, I could get the $29 back, but not if I stayed. So they SCREW their best customers. I wonder how many years I have been paying this fee and getting the SHAFT.

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after being on hold for nearly an hr i was told i would have to download firefox to veiw my account and pay my bill. I've had my card for 2 yrs and paid my bill online since i started using it. but suddely aol and internet explore arent compatable w/ their sight. dont use capital 1 for anything if u dont want to use a new browser unless u already use firefox.

Capital one is the worst bank to get a credit card from their representatives including the managers are helpless. I never miss not one payment and always was on point with my bills and they still screw me over. I dont recommend this bank to anyone!!

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Absolutely terrible customer service, provide you no benefits if you have a platinum account. Ended up being charged $39.99 annual fees which were for providing me customer service and allowing me to pay my card? Thanks so much for letting me give you money, and thanks for charging me for that great convenience. Canceled my account immediately. Will do business elsewhere.

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It's great...as long as things go well. However, I was recently charged twice by a company. I contacted Capital One and dealt with utter ineptitude. The company creditted my account, but Capital One REBILLED the damned thing. I ended up with Apu who barely speaks English (think Peggy from the Discover Card commercials?). I'm still battling the damned thing. Trust me, once this is resolved, Capital One can kiss this dedicated customer of ten years good bye.

CAPITAL ONE IS A SCAM!!!!!!

Received my card, activated it, and the first time i tried to use it for gas the card was declined. I called customer service and was told the card was suspended.I was told it would take 7-10 days for me to receive paper work to fill out to to reactivate the card. Then was told it might do this every time i try to use the card. CUSTOMER SERVICE WAS RUDE, nor would they let me speak to anyone in charge.

WHATS THE POINT IN HAVING A CARD THAT YOU CAN NEVER USE?

Trust me guys don't get a credit card, only spend the money you actually have. They called my grandma like 100 times instead of calling my home phone. The Jews that work at capital one have no mercy whatsoever. Everytime I call to make a payment arrangement I get put on hold for hours.

If you are looking to rebuild your credit don’t go with their secure credit card, this company was a pain in my ass when it came to refunding money back. Recently drop this company due to there in consist service.

The Capital One "No fee" policy on international card fees is anything but..... I was charged $6.10 (8 times) for using an ATM but they did not reimburse per their stated poiccy. They said the fees were "currency translation fees" and not an "ATM Fee". If I wanted reimbursment, they said I wpould have to prove it was an ATM fee by showing a document from the local ATM owner. Of course a month after the used of the card, that is not possible. Another trick perpetrated by a bank to lure you in as a customer and then impose a prohibitive rule on you.

capital one is an awwful company to try and start to build credit. better of try a real bank vs a command center acting like a bank do not use them please thier awwful.

my card changed from chase to capital one. i set up payment through my bank account and they kicked my payment back and want a letter on bank stationary saying its my bank and account number are good. i pay all my bills this way, but these people are just trying to make sure i am later so they can charge penalties. its a scam. if i set it up with my account number with routing number it should be good. these people are crooked beyond repair. they wont take my word for it and want my bank to give them a letter with all my info through the mail. i feel like a little kid needing a letter from mom. i hate this crad company. capital one is the name, capital one, capital one.

Do not do business with Capital One.

You will be sorry.

Capital one and all other moneylender are all bums leeches, parasites, why borrow from anyone? why not do without, save, work for your own money?



Bankers and preachers the vermin of the earth

I asked for and was sent a card. After first use they blocked it. Stated that I needed to go to a capital one bank to prove who I was. While in Texas, I did present myself and asked that they close my account. That took an hour. Since then I receive a monthly offer for a new card...they never stop sending the mailers no matter how I protest. The right hand doesn't even know there is a left hand.

Capital One sent me credit cards in the mail I never applied for . The only thing I could think of is someone else applied in my name and was planning on stealing them from my mail box or some such plan. Turns out I used to have a card with them years back and canceled it . I was now divorced and I got two cards one with my name one with my ex wife. I thought she did this. Upon asking Capital One for the signed application , they could not produce one and said they did not have one and only then was I able to remove this account from my Name. SCARRY

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No international transaction fees. Capital One cannot handle a fraud notification for a trip of more than 30 days. Account managers at Capital One fraud department cannot empathize with customer problems and are bound by "policy" so they cannot even hear what you are saying.

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Pros: Good Introductory rate Cons: Customer Service is the pits!. Capital One is an annoying company with an aggressive marketing department that just keeps pushing and pushing until they get you to accept an offer. I cannot count how many times I received an offer from this company in the mail to sign up for a credit card or the number of phone call solicitations to accept a new visa card. I get stacks of mail from credit card companies on a regular basis, but none of them can top Capital One. I get more junk mail from this company than any other.

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Pros: none, easy to get cards Cons: horrible customer service, update account charges every couple weeks. I would NEVER recommend this to anyone. They could care less about customers and honestly Capital mean using their card will result in punishment for their own stupidity.

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I was 18 years old and straight out of high school. I had never had a credit card or any kind of credit. They gave me a credit limit of $5000.00. I have been a capital one member since 2003. I am very happy with them. I have never been late or gone over my limit. I have never had a problem with capital one. I did go through a little hardship and almost fell behind on my card payments, but capital one worked with me without ruining my credit score!

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By far the easiest loan I've ever received. I did the entire thing online. Cap one gives you a lower rate if you agree to do auto withdrawal from your checking account which I happily did. In a couple of days I received a "blank check" for the car I was buying at the dealership (there was a "not to exceed" notice on the check).

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Pros Capital One provides great work/life balance. Everyone takes great pains to be polite and supportive. There are a number of courses provided by Capital one university to ensure that the employees know how to get along with one another. Cons Senior managers are typically not experts in their departments' core competencies. Therefore, SME employees in the department must "pitch" their ideas for projects to management, progressing slowly along a long learning curve for the manager.

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Pros The best reasons to work for Capital One are the flexible work arrangements. I tend to be more productive working from home. The compensation and benefits are also great. Cons It is hard to get promoted even if you're working at the next level. Sometimes it seems it's all about who you know.

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I was trying to establish my own credit without the help of my parents. I was able to obtain my first car loan through this company. It has been great! It's a great feeling to establish my own credit and the company has always been very nice and friendly.

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Pros: Reasonable introductory rate, easy payment, online statements, quick credit line increases. Cons: High annual fee, poor customer service. Your experience with Capital One can be what you make of it. So far, mine has been very positive. I got a Visa with a decent interest rate, easy payment method, and a quick credit line increase. What's in my wallet? A Capital One card, and it will be there for a while.

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I have had my account with them for over 5 years. During the entire time, I was only 30 days late once (about 3 years ago) due to an oversight. Recently my APR was increased to about 20%. I spoke with 3 supervisors, and I was told it was increased for all customers due to "economic conditions". I feel that this is an unfair practice, especially considering my excellent payment history. Since all my other credit card companies appreciate my business, and they keep my rate competitively low, I will be paying the Capital One Platinum credit card account off and moving on with my remaining cards.

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Pros: Gave us credit Cons: Late fees, over the limit fees, monthly fees. Stay away from this one. They will fee you to death! That or tele-market you until you don't want to answer the phone!